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I have a DBS (Disclosure and Barring Service) / enhanced DBS certificate.
Having a DBS certificate is beneficial and may increase your eligibility for certain roles, especially those involving vulnerable populations. If […]
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What classes as smart shoes?
Smart shoes typically refer to formal footwear suitable for professional settings. These shoes are often well-polished, closed-toe, and made of […]
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I keep applying for shifts, but I am not getting accepted on any.
The selection process for shifts may be competitive, and factors such as client requirements, skills, and experience influence the decision-making […]
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I have had a bad experience on shift.
We are sorry to hear about your negative experience on shift. We take such matters seriously and aim to address […]
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I am unable to see any shifts.
If you are unable to view any shifts on your Mint Ubeya account, ensure that you are actively applying for […]
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I do not have some of the uniform required for a shift.
If you do not have some of the required uniform for a shift, please let us know in advance. In […]
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I have updated my phone number – how do I change this?
Updating your phone number is essential to ensure we can contact you for shift notifications and updates. To change your […]
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I am unable to attend a shift.
If you are unable to attend a confirmed shift, please inform us as soon as possible. This allows us to […]
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